Get in touch with Pulsos

Whether you're just starting to build your security awareness or you're the person your colleagues turn to when a suspicious email lands in the inbox, we'd like to hear from you. Pulsos exists to help professionals and enthusiasts across France understand cybersecurity in plain, practical terms — and your questions, corrections, and suggestions genuinely shape what we publish next. There are a few reasons people reach out, and we welcome all of them. Some readers want to point out a detail we could explain more clearly in one of our guides — for example, a step in setting up two-factor authentication that didn't quite match their device, or a scenario in our phishing awareness material that raised a follow-up question. Others write with a topic request: a type of scam email they keep receiving, a remote-work security concern specific to their team, or a password-management situation our current articles don't yet cover. Team leads responsible for keeping colleagues safe sometimes contact us to ask how to adapt our explanations of social engineering into a short internal briefing. Feedback like this is exactly what keeps our content accurate and useful, so please don't hesitate. Before you write, it's worth checking whether your question is already answered. Our guides go into real depth on the topics people ask about most: how to spot and stop phishing attacks, how to create and manage strong passwords without losing your mind, how attackers use social engineering to manipulate people, why two-factor authentication is such an essential extra layer, how to stay secure while working remotely, and how to recognise scam and fraudulent emails. If you're new, these are the best place to start, and each one is written to stand on its own — no jargon assumed. Learn more. When you contact us, a little context helps us reply usefully. If your message is about a specific guide, mentioning which one — and the section or step you're referring to — means we can get straight to the point. If you're describing a suspicious email or a situation you encountered, a short summary of what happened is far more helpful than a screenshot alone, and please remember never to share passwords, one-time codes, or other sensitive account details with anyone, including us. Pulsos will never ask you for that information, and no legitimate organisation should either. A note on what we do and don't do: Pulsos is an educational resource focused on security awareness, not an emergency response service. If you believe an account has already been compromised, if you've sent money to a scammer, or if you're facing an active incident, please contact the relevant provider, your bank, or the appropriate authorities in France without delay — those channels are built to act quickly, and acting fast matters. We're happy to help you understand what happened and how to reduce the risk of it recurring, but we can't intervene on your accounts or investigate on your behalf. We read every message and aim to respond thoughtfully rather than instantly. If your note leads to a change in one of our guides or inspires a new one, that improvement benefits every reader who comes after you — which is a big part of why this contact channel exists in the first place. Thank you for taking security seriously and for helping us make these resources clearer for everyone. Learn more.